Senior Officer, ATM and Switch

Location: 

Head Office

Department: 

Information Technology

Application deadline: 

July 31, 2022

Job overview

  • Install, manage, maintain and support ATMs, POSs, Embossing Printers, NACs and HSMs.
  • Install, maintain and support Card Management System
  • Working closely with business users, IT helpdesk, examine day to day issues confronted by business users and provide consultancy in resolving them. Also act as a most important second level support for troubleshooting application related issues.

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Key responsibilities

  • Install, manage, maintain and support ATMs, POSs, Embossing Printers, NACs and HSMs.
  • Install, manage and support Card Management System
  • Manage ATM stock inventory and other related devices
  • Perform ATM security hardening
  • Check and monitor healthy of iSwitch, CMS server
  • Join user access matrix review exercise
  • ATMs, NACs and POSs system monitoring, troubleshooting and support
  • Issue support handling with end user and support’s stakeholders
  • Onsite support for Offsite ATMs/POSs
  • Prepare daily, monthly and system incident report
  • Attend weekly/Monthly IT meeting.

Others:

  • Daily routine jobs (system healthy check and reporting)
  • IT General support
  • Other job assigned

Capabilities and experience

  • Bachelor degree in Computer Science / Information Technology or any related field.
  • Minimum 3 years’ experience in the field of eBanking /Business application support debit/credit card issuing and acquiring, Card Perso system, Embossing Printer
  • Strong analytical and creative problem solving skills to resolve highly complex business application issues and create new products and business applications
  • Good knowledge and experience in managing Card management System, Internet and mobile banking.
  • Good knowledge and experience in managing Web hosting, ATM, POS, NAC, HSM and Embossing.
  • Good knowledge and experience in Microsoft, Linux and Oracle Solaris Operating System platform.
  • Good knowledge and experience in Oracle Database, SQL and MySQL
  • Good knowledge and experience in Apache Tomcat, Oracle Weblogic and IIS
  • Good leadership skills to mentor, oversee, and lead team members
  • Good interpersonal skills to interact with business users, vendors, management, and team members
  • Ability to work independently and as part of a team
  • Able to work under pressure
  • Knowledge of PCI requirements
  • Honesty, reliability, and a commitment to strict confidentiality.

How to apply

If you would like to apply for this vacancy, email your cover letter and CV to :

hr@vattanacbank.com